Horizon Credit Union is aware of a disruption at a data processing center affecting debit card transactions. Our partners are actively working to resolve the problem. During this time, members may experience intermittent disruptions when using their debit cards.

Call Unit

Horizon Credit Union has two phone numbers dedicated to our “CALL Unit”. The phone numbers are:
423-530-7093
423-530-7094

Main Menu
01Transfers
02Balances
03Cleared Checks
04Transaction History
05Dividends / Interest
06Rates Service Menu
07Change PIN
98End Call
99Repeat Menu Options
#01 – Transfers
01Checking / Savings Transfer
02Transfer to Loans
06Transfer to Other Member Accounts
07Transfer to Other Member Loans
##Return to Main Menu
99Repeat Menu

#02 – Balances
01Checking Account Balance
02Savings Account Balance
03Loan Balance
04Certificate / CD Balance
05IRA Balance
##Return to Main Menu
99Repeat Menu
#03 – Cleared Checks
01Cleared Checks
02Last Deposit to Checking
03Cleared Checks by Check #
##Return to Main Menu
99Repeat Menu
#04 – Transaction History
01Checking Account Deposits
02Savings Account Deposits
03Checking / Savings Withdrawals
04ATM / Debit Card Transactions
05ACH Deposits
06ACH Withdrawals
07Payroll Deposits
##Return to Main Menu
99Repeat Menu
#05 – Dividends and Interest
01Year to Date Dividends
02Year to Date Interest Paid
03Prior Year to Date Dividends
04Prior Year to Date Interest Paid
05Last Dividend Amount
##Return to Main Menu
99Repeat Menu
#06 – Rates & Service
01Lobby / Loan Hours
02Drive Thru Hours
03Voice Response Hours
04Loan Rates
05Savings Rates
06Draft Rates
07Certificate Rates
##Return to Main Menu
99Repeat Menu
#07 – Other Options
08Change Your PIN
##Return to Main Menu
99Repeat Menu